** Integrated Technology was rated #1 Nationally by Nortel in 2006 CSAT Survey **

• Certified Technicians - All service and repair work is conducted by certified technicians with an average industry tenure in excess of 16 years.
• Remote Monitoring - We monitor our customer's installations 24 hrs a day and our Remote management system provides automatic failure notification.
• Daily Polling - Integrated Technology's Customer Support Center proactively checks our customer's systems each morning and if an error is detected, we can remotely correct the problem or dispatch a technician immediately.
• Local Inventory - Integrated Technology supports its customers with an ever increasing inventory of materials and spare parts. Our central warehouse is located in Orange with parts depots strategically located throughout Southern California.
• Emergency Response - Integrated Technology will respond within 2 hours of notification for emergency outages, 24 hours a day, 7 days a week, 365 days a year (based on contract).
• Remote Support - Offload your staff - Integrated Technology provides remote programming, MAC and troubleshooting from our certified in-house staff.
• Disaster Recovery Planning - In the even of a disaster, Integrated Technology can replace your system within hours of notification.